COMPUTER Troubleshooting & Maintenance Services

A comprehensive list of computer troubleshooting and maintenance services typically includes both proactive and reactive measures. These services can be performed by an individual or a professional and cover a wide range of hardware, software, and networking issues.

Common Troubleshooting and Repair Services

These services address specific problems that have already occurred.

• Diagnostic Services:
  • Hardware Diagnostics: Identifying failing or faulty hardware components (e.g., hard drive, RAM, motherboard, power supply).
  • Software Diagnostics: Pinpointing the cause of software crashes, slow performance, or system errors.
• Virus and Malware Removal:
  • Deep scanning and removal of viruses, spyware, ransomware, and other malicious software.
  • Installing and configuring antivirus and anti-malware software for future protection.
• Performance Optimization:
  • System Tune-up: Cleaning up temporary files, clearing browser caches, and removing unnecessary programs.
  • Startup Program Management: Disabling non-essential applications that launch at boot to improve startup speed.
  • Disk Defragmentation: Rearranging fragmented data on a hard disk drive (HDD) for faster access. This is not necessary for Solid State Drives (SSDs).
• Operating System (OS) and Software Repair:
  • Troubleshooting and resolving OS issues, including boot failures and the "Blue Screen of Death" (BSOD).
  • Repairing or reinstalling corrupted operating systems.
  • Troubleshooting and resolving issues with specific applications.
• Hardware Repair and Replacement:
  • Component Replacement: Installing new or upgraded components like RAM, hard drives (HDD or SSD), graphics cards (GPU), or power supplies (PSU).
  • Laptop Repair: Fixing broken laptop screens, keyboards, or charging ports.
  • Overheating Issues: Cleaning out dust from fans and internal components, and ensuring proper airflow.
• Data Services:
  • Data Recovery: Attempting to retrieve lost or corrupted data from a failed hard drive or storage device.
  • Data Backup and Transfer: Setting up a reliable backup system and securely transferring data from an old computer to a new one.
• Network and Connectivity Troubleshooting:
  • Diagnosing and fixing issues with Wi-Fi, Ethernet, and internet connections.
  • Setting up and securing local area networks (LANs).

Regular Maintenance Services

These are proactive services designed to prevent problems before they happen.

• Software Updates and Patching:
  • Ensuring the operating system, drivers, and applications are up-to-date with the latest security patches and performance enhancements.
• Physical Cleaning:
  • Dust removal from the computer's interior, fans, and vents to prevent overheating and component damage.
• Security Audits:
  • Checking firewall settings, password strength, and overall system security.
• Backup Solutions:
  • Implementing and verifying regular data backups, either to an external drive or a cloud service.
• General Health Checks:
  • Conducting routine diagnostic scans to monitor the health of the hardware and software.
• Computer Setup:
  • Setting up new computers, including hardware installation, software configuration, and data transfer.